Privacy Policy

1. Information We Collect

We may collect:

• Account data such as name, email address, and login credentials
• Business and workspace profile information
• Contacts and operational data you upload or create
• Message and document content processed through product features
• Usage and technical data (logs, feature events, device/browser data)

2. How We Use Information

We use information to:

• Operate, maintain, and improve BusiPilot
• Provide core functionality across contacts, messaging, and billing
• Generate AI-assisted outputs and workflow suggestions
• Provide customer support and service communications
• Protect security, prevent abuse, and enforce our Terms

3. AI Processing

Certain features process your content through AI providers to generate drafts, summaries, and suggestions. We use this processing to provide the service and improve product quality. BusiPilot does not sell user data, and we do not use your customer content to train public AI models.

4. Data Sharing with Service Providers

We share data only with trusted third-party providers required to run BusiPilot, such as hosting, authentication, payments, communications, and AI infrastructure vendors. These providers process data on our behalf under contractual and security controls.

5. Data Retention and Deletion

We retain data for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements. You can request account and data deletion by contacting us. We will process requests in accordance with applicable law and technical constraints.

6. Security

We use reasonable administrative, technical, and organizational measures to help protect your data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. User Rights and Choices

Depending on your location, you may have rights to access, correct, export, or delete personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the email below.

8. Policy Updates

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of BusiPilot after an update means you accept the revised policy.

9. Contact Information

For privacy questions or deletion requests, contact busipilot.sf@gmail.com.